axes4 products can be activated only on a limited number of devices. If you exceeded this number, you had to contact our support. The new version 2.4.0 of the license manager allows you to deactivate the licenses on all other devices yourself and activate the license on your current device.
Please note: Only available with axesPDF 2.0.5 and higher, a new version of axesWord, which also will be equipped with version 2.4.0 of the license manager, will be released soon.