Ribbon tab "axesPDF" disappeared

Note: First follow all the steps in section (1). If the problem persits, go to section (2)

(1) Start the add-in using Word's options

  1. In Word, click on the ribbon tab "File" (left hand side on top)
  2. Then click on the "Options" button below - the dialog box  "Word Options" appears.
  3. Click on "Add-Ins" on the left side.

On the right side you will now see a list of the installed add-ins, which are divided into the following groups:

If you have not found the "axesPDF for Word" add-in in any of these four groups, you must install axesPDF for Word again.

axesPDF for Word is in Group 1: "Active Application Add-Ins"

The "axesPDF for Word" add-in is correctly installed and the ribbon tab "axesPDF" appears in the menu bar.


The add-in "axesPDF for Word" is there and working.

axesPDF for Word is in Group 2: "Inactive Application Add-Ins"

  1. Select the "axesPDF for Word" add-in.
  2. Then select in the drop-down menu "Manage:" (at the bottom of the dialogue box) the menu option "COM add-ins" and click the "Go..." button.
  3. The dialog box "COM Add-Ins" appears. There you will find all inactive add-ins (checkbox not activated).
  4. Activate the checkbox at "axesPDF for Word".
  5. Click the button "OK".
  6. The ribbon tab "axesPDF" appears in the menu bar again (this process may take a moment).
  7. Done!

axesPDF for Word is in Group 3: "Document Related Add-Ins"

This is not relevant for "axesPDF for Word".

axesPDF for Word is in Group 4: "Disabled Application Add-Ins"

  1. Select in the drop-down menu "Manage:" (at the bottom of the dialogue box) the menu option "Disabled Items" and click the button "Go...". The dialog box "Disabled Items" appears. There you will find all deactivated add-ins.
  2. Select the "axesPDF for Word" add-in and click the button "Activate".
  3. Close and restart Word and the ribbon tab "axesPDF" will appear in the menu bar.
  4. Done!

(2) Force the add-in to start via the registry

(2.1) Open registry editor

Press the windows button on your keyboard an enter "reg". Now, click the app "Registry Editor":


(2.2) Path in the registry editor



If the LoadBehavior is anything other than "3" then follow these steps:

  1. Close Word. Make sure the "winword.exe" process is not running in the Windows Task Manager.

  2. Open the registry editor. Double-click the registry key to edit it.

  3. Change the Load Behavior to "3." Close the registry editor.

  4. Re-open the registry editor to ensure "3" is still there.

  5. Open Word. The add-in should now load automatically at startup.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request


Powered by Zendesk