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Ribbon tab "axesPDF" disappeared

Note: First follow all the steps in section (1). If the problem persits, go to section (2)

(1) Start the add-in using Word's options

  1. In Word, click on the ribbon tab "File" (left hand side on top)
  2. Then click on the "Options" button below - the dialog box  "Word Options" appears.
  3. Click on "Add-Ins" on the left side.

On the right side you will now see a list of the installed add-ins, which are divided into the following groups:

If you have not found the "axesPDF for Word" add-in in any of these four groups, you must install axesPDF for Word again.

axesPDF for Word is in Group 1: "Active Application Add-Ins"

The "axesPDF for Word" add-in is correctly installed and the ribbon tab "axesPDF" appears in the menu bar.

Word-Options_Add-Ins_axesPDF_active.png

The add-in "axesPDF for Word" is there and working.

axesPDF for Word is in Group 2: "Inactive Application Add-Ins"

  1. Select the "axesPDF for Word" add-in.
    Word-Options_Add-Ins_axesPDF_not_active.png
  2. Then select in the drop-down menu "Manage:" (at the bottom of the dialogue box) the menu option "COM add-ins" and click the "Go..." button.
  3. The dialog box "COM Add-Ins" appears. There you will find all inactive add-ins (checkbox not activated).
    Word_Dialogue_box_Com_Add-Ins_axesPDF_not_activated.png
  4. Activate the checkbox at "axesPDF for Word".
    Word_Dialogue_box_Com_Add-Ins_axesPDF_activated.png
  5. Click the button "OK".
  6. The ribbon tab "axesPDF" appears in the menu bar again (this process may take a moment).
  7. Done!

axesPDF for Word is in Group 3: "Document Related Add-Ins"

This is not relevant for "axesPDF for Word".

axesPDF for Word is in Group 4: "Disabled Application Add-Ins"

  1. Select in the drop-down menu "Manage:" (at the bottom of the dialogue box) the menu option "Disabled Items" and click the button "Go...". The dialog box "Disabled Items" appears. There you will find all deactivated add-ins.
  2. Select the "axesPDF for Word" add-in and click the button "Activate".
  3. Close and restart Word and the ribbon tab "axesPDF" will appear in the menu bar.
  4. Done!

(2) Force the add-in to start via the registry

(2.1) Open registry editor

Press the windows button on your keyboard an enter "reg". Now, click the app "Registry Editor":

Open_registry_editor.png

(2.2) Path in the registry editor

Computer\HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\Word\Addins\axesPDFforWord.AddinModule

axesPDF_for_Word_registry_load_behavior.pngaxesPDF_for_Word_load_behavior_3.png

If the LoadBehavior is anything other than "3" then follow these steps:

  1. Close Word. Make sure the "winword.exe" process is not running in the Windows Task Manager.

  2. Open the registry editor. Double-click the registry key to edit it.

  3. Change the Load Behavior to "3." Close the registry editor.

  4. Re-open the registry editor to ensure "3" is still there.

  5. Open Word. The add-in should now load automatically at startup.

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