License Manager does not start even though it is installed


The license manager is installed but does not start.

What is possibly causing the problem?

When installing axesPDF applications, Symantec's Norton Security virus scanner quarantines a file from axes4 License Manager. This means that the axes4 license manager cannot start.


The 'A4LicenseManager.dll' file must be released manually.

For a step-by-step instruction on how to unquarantine files from Norton Security, see:

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