Follow

License Manager does not start even though it is installed

 

 

Problem

The license manager is installed but does not start.

What is causing the problem?

When installing axesPDF applications, Symantec's Norton Security virus scanner quarantines a file from axes4 License Manager. This means that the axes4 license manager cannot start.

Solution

The 'A4LicenseManager.dll' file must be released manually.

For a step-by-step instruction on how to unquarantine files from Norton Security, see:

https://support.norton.com/sp/en/en/home/current/solutions/v6200305

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments

Powered by Zendesk