The following statements refer to our end-user products; they do not apply to cases in which you actively contact axes4, such as requests for quotations by e-mail or tickets in our support portal.

The axes4 products (such as axesWord, axesSlide or axesPDF) do not themselves transmit any data to our servers. The only context in which a transfer can take place is the license check of our products.

axes4 currently offers four different licensing technologies.

axes4 ID

The standard licensing model for individual users or small companies is the axes4 ID. You create an account on our licensing server as you know it from other software companies, e.g. Microsoft or Adobe.

To identify you as a licensed user, we use an e-mail address and a password. You can also optionally enter your name in the account.

We use Okta Auth0 as an identification service. axes4 has the e-mail addresses and, if applicable, the names of the end users, but never the password.

Licensing agent

For larger organizations, we offer the licensing agent. This is a server program that runs in your network. The end users license themselves there; the licensing server in turn contacts our servers on the Internet to ensure that the licenses are used correctly.

End user data is only transmitted to the in-house licensing agent. Only the licensing agent communicates with the axes4 license servers. The data transmitted is hashed, i.e. anonymized, which means that no personal end user data is transmitted.

The licensing agent admin must create an axes4 ID. The information in the section above applies to him or her.

Active Directory Licensing

For organizations that operate an On Premise Active Directory (AD), we offer Active Directory licensing. You can set up a group in the AD with the desired end users for the axes4 products.

With Active Directory licensing, no data is transferred to our servers and there is no communication between your servers / client computers and our servers.

Entra ID Licensing

For organizations that use Microsoft Entra ID, we offer Entra ID licensing. You can set up a group with the desired end users for the axes4 products in your Entra ID directory.

With Entra ID licensing, no data is transferred to our servers and there is no communication between your servers/client computers and our servers.