Please renew the invitation to the user as follows:
- Open the license administration at licensing.axes4.com
- Click on "Personal license account" or "Team license account" on the left to open the account menu
- Select your Team license account
- Select the "Users" menu on the left.
- Select the user you want to invite again. The page with the user's detailed information opens.
- Click on the "REINVITE" button.