Note: First follow all the steps in section (1). If the problem persits, go to section (2)
(1) Start the add-in using Word's options
- In Word, click on the ribbon tab File (left hand side on top)
- Then click on the Options button below - the dialog box Word Options appears.
- Click on Add-Ins on the left side.
On the right side you will now see a list of the installed add-ins, which are divided into the following groups:
- Group 1: "Active Application Add-Ins"
- Group 2: "Inactive Application Add-Ins"
- Group 3: "Document Related Add-Ins" (not relevant)
- Group 4: "Disabled Application Add-Ins"
If you have not found the axesWord add-in in any of these four groups, you must install axesWord again.
axesWord is in Group 1: "Active Application Add-Ins"
The axesWord add-in is correctly installed and the tab axesWord appears in the ribbon of Word.
The add-in axesWord is there and working.
axesWord is in Group 2: "Inactive Application Add-Ins"
- Select the axesWord add-in.
- Then click the Go... button (at the bottom of the dialogue box).
- The dialog box COM Add-ins appears. There you will find all inactive add-ins (checkbox not activated).
- Activate the checkbox at axesWord.
- Click the button OK.
- The ribbon tab axesWord appears in the ribbon (this process may take a moment).
- Done!
axesWord is in Group 3: "Document Related Add-Ins"
This is not relevant for axesWord.
axesWord is in Group 4: "Disabled Application Add-Ins"
- Select in the drop-down menu Manage: (at the bottom of the dialogue box) the menu option Disabled Items and click the button Go.... The dialog box Disabled Items appears. There you will find all deactivated add-ins.
- Select the axesWord add-in and click the button Enable.
- Close and restart Word and the tab axesWord will appear in the ribbon.
- Done!
(2) Force the add-in to start via the registry
(2.1) Open registry editor
Press the windows key on your keyboard an enter "reg". Now start the Registry Editor app:
(2.2) Path in the registry editor
Computer\HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\Word\Addins\axesWord.Addin
Double click on LoadBehavior.
If the LoadBehavior is anything other than "3" then follow these steps:
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Close Word. Make sure the "winword.exe" process is not running in the Windows Task Manager.
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Open the registry editor. Double-click the registry key to edit it.
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Change the Load Behavior to "3." Close the registry editor.
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Re-open the registry editor to ensure "3" is still there.
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Open Word. The add-in should now load automatically at startup.